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Speaker Introduction
Cara Cunniff
Founder, The Business of EmotionsEmotional Intelligence, Culture & Leadership ConsultantFormer British Army Officer, Psychological OperationsTrusted facilitator and international speaker on emotional intelligence in the workplace
● Public and private sector leadership specialist, blending military psychological insight, coaching expertise, and commercial acumen to help leaders and teams thrive.
● The first female British Army officer selected for the British Army’s first dedicated Psychological Operations capability. Supported the design and delivery of behavioural influence strategies focused on winning hearts and minds in complex, high-pressure environments.
● Coached over 400 frontline leaders at Pfizer Pharmaceuticals across multiple U.S. locations, delivering immersive 3-day leadership training that included emotional agility, resilience, navigating change, and adapting to local team dynamics and culture. ● Visiting Facilitator at Judge Business School, University of Cambridge, delivering ‘Leading Self’ and ‘Understanding and Using Emotionally intelligence’ within the Executive MBA programme.
● Combines coaching, strategic questioning, and emotional insight to help leaders cut through noise, shift patterns, and perform with clarity and confidence.
● Has coached senior leaders, founders, and teams across diverse sectors, supporting culture change from the inside out.
● Specialist in group coaching, known for surfacing emotional dynamics, building trust, and transforming how teams collaborate.
● Design and delivery of practical, science informed programmes including The Resilience Advantage and Emotional CultureMapping, used to embed sustainable culture change in emotionally demanding sectors like sales, recruitment, and customer service.
● Experienced international facilitator and professionally qualified coach with deep expertise in the five core competencies of emotional intelligence: Self-awareness, Self-regulation, Motivation, Empathy, and Social Skills.
● An accomplished endurance athlete, having completed ultra-marathons, Ironman, the Marathon des Sables (six marathons in seven days across the Sahara Desert), and the iconic Escape from Alcatraz open-water swim — bringing lived experience of resilience, focus, and sustained performance into her leadership work.
Short Bio
Cara Cunniff is the founder of The Business of Emotions, a people and performance consultancy that helps organisations build emotionally intelligent cultures — cultures that fuel trust, sharpen leadership and improve results, especially during times of change, growth and transition.
A former British Army Officer in Psychological Operations, Cara brings 30 years of experience across corporate, coaching and consulting roles. She has worked with brands including Pfizer, British Telecom, HMRC and the University of Cambridge, where she delivers Emotional Intelligence training for Executive MBA students.
Long Bio
Cara Cunniff is the founder of The Business of Emotions, a people and performanceconsultancy that helps organisations build emotionally intelligent cultures — cultures that fuel trust, sharpen leadership and improve results, especially during times of
change, growth and transition.
A former British Army Officer in Psychological Operations, Cara brings 30 years of experience across corporate, coaching and consulting roles. She has worked with brands including Pfizer, British Telecom, HMRC and the University of Cambridge, where she delivers Emotional Intelligence training for Executive MBA students.
She specialises in emotional intelligence in action — shaping how it feels to work, lead and collaborate. Her work includes developing emotionally intelligent leaders, mapping emotional journeys and creating cultures that engage people, strengthen
resilience and drive high performance — for individuals, teams and stakeholders alike.
Cara’s work centres on building emotional confidence — the kind that deepens self-awareness, elevates everyday interactions and strengthens how people lead, relate and make decisions under pressure. She combines applied psychology, strategic insight and emotionally intelligent design to shift the emotional tone of workplaces in ways that are practical, sustainable and human.
Her ethos is simple:
Make emotional skills accessible
Make emotional culture intentional
Make emotional intelligence part of the everyday.