Trusted by Enterprise Nation, iOpener Institute & Wallace Hind

Emotional Intelligence Development for Managers

Developing managers who lead well under pressure, handle complexity with confidence, and create the everyday conditions where people and performance thrive.

Emotional intelligence is a key attribute of effective management and leadership.

Chartered Institute of Personnel and Development (CIPD)

MANAGERS MAKE ALL THE DIFFERENCE

Managers are more than implementers of strategy. They are the single biggest lever for driving performance and shaping workplace culture, because they define the everyday experience. The determine whether people thrive or survive.
The problem? Managers often find themselves doing it all. Delivering at pace themselves, whilst also executing through and with their teams, often wishing they had more time or tools for the conversations that really matter. What they need is practical development. Yet too often, management development is theoretical and disconnected from real life.
That’s where Business of Emotions comes in. Designed specifically to develop the emotional intelligence skills, behaviours and mindsets for today’s world of work. Managers come away with a practical toolkit for all their greatest management dilemmas. Grounded in human behaviour and real experience inside organisations navigating performance, pressure and change.
What’s the upside?
Emotionally intelligent managers. Thriving teams. Better business.

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NEXT LEVELMANAGERDEVELOPMENT

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    Designed to develop manager's emotional confidence, skills + behaviours for today’s world of work

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    Delivered as a small set of focused live modules, face to face or virtual supported by coaching and practical integration when it matters most

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    You will come away with a practical toolkit for real management dilemmas, the conversations teams avoid, the tension you sense but do not name, the feedback that gets delayed, the decisions that feel loaded under pressure

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    Grounded in behavioural science and emotional intelligence. Delivered by passionate coaches. 

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    Evidence-based, values-led, strengths-focused + above all, human. 

FOUR CORE MODULES designed to build emotional intelligence

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Most leadership problems start with blind spots.
Build awareness of your emotions, triggers, values and motivation so your decisions are grounded and your management stays consistent under pressure.

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Pressure reveals patterns and affects performance.
Learn to regulate stress and emotional impulses so you stay resilient, calm and consistent when pace and uncertainty rise.

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If you cannot read the room, you cannot lead the room.
Strengthen empathy so you spot tension early, understand what is not being said, and create the conditions for people to speak up.

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Change, uncertainty + fast-growth managed though emotionally intelligent conversations.
Turn awareness into communication that builds trust, handles tension well, repairs quickly and keeps teams motivated and aligned.

FOUR MODULES

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Most leadership problems start with blind spots.
Build awareness of your emotions, triggers, values and motivation so your decisions are grounded and your management stays consistent under pressure.

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Pressure reveals patterns and affects performance.
Learn to regulate stress and emotional impulses so you stay resilient, calm and consistent when pace and uncertainty rise.

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If you cannot read the room, you cannot lead the room.
Strengthen empathy so you spot tension early, understand what is not being said, and create the conditions for people to speak up.

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Change, uncertainty + fast-growth managed though emotionally intelligent conversations.
Turn awareness into communication that builds trust, handles tension well, repairs quickly and keeps teams motivated and aligned.

Let's Work Together

WHAT IS EMOTIONAL INTELLIGENCE FOR MANAGERS


Emotional intelligence is not about being nice. It is how managers lead people through pressure, change, uncertainty and fast growth.

For managers, EQ is the practical skillset that builds:
EmpathySo you understand what is happening for people, read the room, and respond well.
ResilienceSo you stay steady under pressure and recover quickly when things get hard.
MotivationSo you create energy, ownership, and momentum without pushing people into burnout.
EQ also gives managers the ability to handle tension and conflict well, build trust, and keep performance moving through transformation.
In ShortEQ is how managers reduce friction, strengthen trust, and help teams adapt at pace.

WHAT'SINCLUDED?

4 DYNAMIC MODULES


Interactive, practical, and designed to transform how you manage others from day one. 

COACHING + INTEGRATION SUPPORT


Real support when it matters. Bring live conversations, decisions, and challenges and turn them into progress.

EQ PERSONAL DIAGNOSTIC


Get simple, evidence-based techniques you can apply straight away to perform, lead and communicate with greater impact.

FREE QUARTERLY LEARNING WEBINARS


Fresh ideas and inspiration to keep you learning. element. To keep your capability sharp as work, pressure, and our environments continue to to shift.

MANAGER'S TOOLKIT


Simple templates you can use immediately in 1 to 1s, team moments, feedback, and change conversations.So you leave with tools that work in real work, not just in the learning.

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FOUR DYNAMIC MODULES.HIGHEST QUALITY LEARNING.​PASSIONATE COACHES.A PLACE WITH YOUR NAME ON IT.NEXT COHORT LAUNCHES FEB.


IN THEIR WORDS

Read the success stories of our customers to find out why companies choose us.

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Chris Paton

Managing Director
Quirk Solutions

Cara is one of those people that you just want to have in your business, as much as possible! She consistently delivers outstanding results on everything related to emotional culture and human performance - with an uncanny ability to adapt to the specific needs of clients. She has delivered outstanding training sessions for us as a Quirk Associate, and the level of preparation she puts in is testament to the high quality feedback we get from our clients after her sessions. She is always top of our list and is an asset to any organisation that she works with. Highly recommended and much admired!

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James Frost

Barclays Eagle Labs

Cara is an outstanding speaker whose passion and expertise really shine through in the way she delivers a presentation. She is enthusiastic, engaging and authentic, offering fresh perspectives and practical insights that truly resonate with an audience. For this virtual event on Emotional intelligence: how to have the conversations teams often avoid, we had over 120 people attend, made up from entrepreneurs from the early startup stage all the way through to those scaling. The number of questions that came through just showed how engaged the attendees were throughout the session, and we had some excellent feedback. I would highly recommend Cara to anyone looking to run a session on Emotional Intelligence, and it would be a genuine privilege to collaborate with her again in the future.

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Gemma Watts

Marketing Mentor The Whitehall & Industry Group

Cara is one of those rare leaders who reminds you that business is, at its core, human.
I walked away feeling more inspired, more grounded, and more committed to being the kind of leader people remember for all the right reasons. Cara creates space for meaningful reflection. She asks the questions that matter, and she does it with warmth, insight and a brilliant sense of timing.
Her ability to bring people together from across the globe and spark open, honest conversation is a testament to her emotional intelligence and deep understanding of what it really means to lead. In a world increasingly dominated by technology and automation, Cara reminds us that emotional intelligence isn’t just a nice-to-have, it’s essential.
If you're lucky enough to work with Cara, expect to feel heard, seen, and motivated to be your best self.

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Jess Salamanca

Startup Workshop at Enterprise Nation’s and HISCOX StartUp Show

Cara was an inspiring speaker at our flagship StartUp Show event – her presentation was thought provoking, energetic and made an impact on our attendees. Attendees shared their business challenges and Cara gave them tailored action steps and ideas, which is a huge bonus for them. On top of providing super insightful tips and advice, Cara was incredibly easy to work with, made sure the presentation was perfect for our audience and spoke in a very engaging manner. We highly recommend Cara as a speaker.

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Richard Woods

Founder, Million Dollar Sprint

The Business of Emotions completely transformed how we approach emotional culture. Our team is now more energised, emotionally connected, and fully understands how their influence shapes our workplace experience. The values and vibe session was a standout, helping our teams align on a deeper level. If you want to build a thriving, emotionally intelligent culture that strengthens team dynamics, I can’t recommend The Business of Emotions enough.

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Jamie Burrows

Jamie Burrows Recruitment Training

Within the recruitment industry, it can be difficult to identify resilient individuals within an interview setting. A mindset that employers are looking for more and more. I asked The Business of Emotions to deliver some online Evergreen training for my clients: recruiters. Cara's insights, methodology and Resilience Scorecard were an immediate win for all recruiters. This was far more than I had hoped for. Professional, creative and impactful.
I thoroughly enjoyed working with Cara – AND as a result, she will be running additional training for my client base. When you are putting a business partner in front of your clients – you want to be able to trust them. You want them to do the job, and more! Cara and The Business of Emotions did just that.

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Isabel Camargo

Senior People Development (FTC)
EcoVadis

Cara is an outstanding professional! We recently connected, and I was blown away by her passion for empowering leaders. Her company, The Business of Emotions, tackles the core aspects of effective leadership, going beyond generic training.
Cara's focus on results and her commitment to overcoming personal limitations in leaders is refreshing. It's clear she understands the challenges businesses face today and she is ready to support any company that believes in the value of supporting leadership to flourish.
I highly recommend Cara for any organisation looking to unlock their leadership potential and drive real business growth.

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Gloria Senescall

Director, Product Management
Mastercard

I engaged Cara's services when faced with career decision that had a number of pros & cons on each side. I felt that I couldn't commit to a decision, either way, but also couldn't find a way to progress. Cara coached me through a series of questions, including having me describe the options in front of me, bringing depth, structure and clarity to what had previously seemed as obscure and intangible alternatives.
She was kind, curious and thoughtful, allowing me the space to explore my inner-most thoughts and feelings tied to these choices. The outcome of this conversation was quite startling, as the obvious choice in front of me suddenly shone bright with possibility and energy. Decision now made, I can move forward with confidence and conviction. Very happy to recommend!

Past Speaking Engagements

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Higher Engagement & Creativity

Stronger Team Connections

A Workplace People Want to Be Part Of

A Long-Term Strategy for Success

Experience, Accreditations and Featured In

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